• Do I Need An Account To Use Microsoft Teams
• Do I Need An Account To Use Microsoft Teams Video Conference
• Do I Need An Account To Use Microsoft Teams Effectively
• Do I Need An Account To Use Microsoft Teams 101

With guest access, you can provide access to teams, documents in channels, resources, chats, and applications to people outside your organization, while maintaining control over your corporate data. See Set up secure collaboration with Microsoft 365 and Microsoft Teams.

• Do not Disturb - If you set your status to 'Do not Disturb' this now will keep you in that mode and not switch back to available like it did previously before the update. You can use this status when you are focusing on a project and do not want to get notification popups from Teams.
• Over the past year, the pandemic has dramatically changed the way we live and work. Organizations around the world adopted tools like Microsoft Teams to support working-from-home and hybrid work. Today, over 115 million people use Teams every day. And while video conferencing was a key driver for Teams rapid growth and adoption, our customers quickly realized the need to digitally transform.
• Use the unique List view to change many tasks at once, and easily find and edit them. Use the Tasks app to work on To Do and Planner tasks alongside the Teams channels, chats, and apps you're used to. Get the Tasks app in Teams. Get help with the Tasks app. Join the conversation about Microsoft Teams.

Microsoft Teams Adoption 7) Why should I move from Skype for Business to Teams? How do I make this transition? As people are collaborating more, we see the opportunity to more seamlessly integrate our communication capabilities into Teams so users can have a single place for their conversations, contacts, and content.

Note

If you just want to find, call, chat, and set up meetings with people in other organizations, use external access.

A guest is someone who isn't an employee, student, or member of your organization. They don't have a school or work account with your organization. For example, guests may include partners, vendors, suppliers, or consultants. Anyone who is not part of your organization can be added as guest in Teams. This means that anyone with a business account (that is, an Azure Active Directory account) or consumer email account (with Outlook.com, Gmail.com or others) can participate as a guest in Teams, with access to teams and channel experiences.

Guests in Teams are covered by the same compliance and auditing protection as the rest of Microsoft 365, and can be managed within Azure AD. Guest access is subject to Azure AD and Microsoft 365 or Office 365 service limits.

The guest experience has limitations by design. For a full list of what a guest can and can't do in Teams, see comparison of team member and guest capabilities.

Important

Guests follow Teams Org-wide settings for the coexistence Upgrade mode. This can't be changed.

To set up guest access, see Collaborate with guests in a team.

To compare external access (federation) with guest access (and decide which one you should use), read Communicate with users from other organizations in Teams.

Set up guest access

Guest access in Teams requires configuring other settings in Microsoft 365, including settings in Azure AD, Microsoft 365 Groups, and SharePoint. If you're ready to start inviting guests to teams, read one of the following:

• To configure guest access for Teams for general use, see Collaborate with guests in a team.
• To collaborate with a partner organization that uses Azure Active Directory and allow guests to self-enroll for team access, see Create a B2B extranet with managed guests.

Guest access in Teams is an organization-wide setting and is turned off by default. You can control guest access to individual teams by using sensitivity labels.

How a guest becomes a member of a team

1. A team owner or a Microsoft 365 admin adds a guest to a team.
2. The guest receives a welcome email from the team owner, with information about the team and what to expect now that they're a member.
3. The guest accepts the invitation.Guests who have a work or school account in Azure Active Directory can accept the invitation and authenticate directly. Other users are sent a one-time pass code to validate their identity (One-time passcode authentication required).
4. After accepting the invitation, the guest can participate in teams and channels, receive and respond to channel messages, access files in channels, participate in chats, join meetings, collaborate on documents, and more.

In Teams, guests are clearly identified. A guest's name includes the label (Guest), and a channel includes an icon to indicate that there are guests on the team. For more details, see What the guest experience is like.

Guests can leave the team at any time from within Teams. For details, see How do I leave a team?

Note

Leaving the team doesn't remove the guest account from your organization's directory. This must be done by a Microsoft 365 global admin or an Azure AD admin.

Licensing for guest access

Guest access is included with all Microsoft 365 Business Standard, Microsoft 365 Enterprise, and Microsoft 365 Education subscriptions. No additional Microsoft 365 license is necessary. Teams doesn't restrict the number of guests you can add. However, the total number of guests that can be added to your tenant may be restricted by the paid features of Azure AD. For more information, see Billing model for Azure AD External Identities.

Note

Users in your organization who have standalone Microsoft 365 subscription plans only, such as Exchange Online Plan 2, cannot be invited as guests to your organization because Teams considers these users to belong to the same organization. For these users to use Teams, they must be assigned an Microsoft 365 Business Standard, Office 365 Enterprise, or Office 365 Education subscription.

Guest access reviews

You can use Azure AD to create an access review for group members or users assigned to an application. Creating recurring access reviews can save you time. If you need to routinely review users who have access to an application, a team, or are members of a group, you can define the frequency of those reviews.

You can perform a guest access review yourself, ask guests to review their own membership, or ask an application owner or business decision maker to perform the access review. Use the Azure portal to perform guest access reviews. For more information, see Manage guest access with Azure AD access reviews.

Related topics

🤔 Microsoft Teams Guest Access & Multiple Accounts: Everything You Need to Know

Microsoft Teams guest access is the most read post on the Microsoft tech community forum. More users than ever are struggling to manage Microsoft Teams multiple accounts.

The post has 380k+ views since 2016 and we’re seemingly getting closer to a solution.

This post has been constantly updated as different workarounds and cries for help have emerged.

You may have heard that Teams Connect was announced at Microsoft Ignite in March 2021.

With Teams Connect, you’ll be able to share channels with anyone, internal or external to your organization.

Microsoft says “the shared channel will appear within an individual’s primary Teams tenant alongside other teams and channels.”

Teams Connect is currently in private preview mode but Microsoft says it will roll out later in 2021.

You may also like: Ultimate Guide to External Federation in Teams

How do I manage multiple Microsoft Teams?

While the desktop version of Microsoft Teams doesn’t support the management of multiple Teams, you can use this workaround to manage multiple Teams accounts:

1. Open your Microsoft Teams desktop on the tenant you will spend most of your time in.
2. Open a browser and open the browser version of Microsoft Teams for the tenant you spend the next amount of time in.
3. Add additional tabs to your browser as you need access to more tenants.

The plus side here is that you have access to all the tenants you need.

The downside is that you’re constantly switching between Teams and your browser.

You might also close your browser by mistake and have to start over.

Use universal channels to manage multiple Microsoft Teams

Instead of opening a new browser tab each time you need to access a different Teams tenant, you could start a universal channel from your primary Teams tenant.

When you install the universal channels app in Teams, you can invite members of other Teams instances and chat with them as if they were in your tenant.

In the screenshot below, you can see Mio joining two tenants together so you can message between Micorosft Teams accounts without leaving your primary one.

You’ll still need to switch between tenants if you need to join regular meetings with them. But, for day-to-day messaging, universal channels save a heap of time.

You can install your first universal channel for free here.

Microsoft Teams guest access on desktop

As a partner, consultant or customer of a business that uses Microsoft Teams, you can be added as a guest to let you access files, chats, and information from the external company.

Keeping connected to external businesses is crucial to communication and collaboration.

Microsoft Teams guest access is great and is absolutely required. If you’re new to guest access within Microsoft Teams, it’s easy to enable.

How does guest access work in Microsoft Teams?

1. Notification received on Microsoft Teams for a one to one chat, group message or channel activity
2. Select the account that you have guest access to
3.Microsoft Teams will now switch to guest access in another Microsoft tenant, going through the process of logging in from scratch
4. Respond to notifications as usual
5. Flick back to your “main” account which is probably the company you work for
6. Microsoft Teams switches back to your main account, going through the process of logging in from scratch

Switching between Microsoft Teams accounts on mobile

On 4th August 2019, Randy Chapman, Head of Consulting at Enablit, posted a blog covering “How to add a second account to the Teams mobile app”.

Here he explains that Teams users on both Android and iOS now have the ability to add more than one account to the Teams mobile client.

How to switch between accounts on Microsoft Teams

• Sign into Teams
• Tap on the Menu key then navigate to Settings
• Choose add account
• If you signed into an existing account, tap the existing account
• Select account and sign in
• Switch between Microsoft Teams guest access accounts!

You may also like:Microsoft Teams and Cisco Webex Teams: The Best of Both Worlds

The difference between SFB federation and Microsoft Teams guest access

In Skype for Business, you could turn on the federation option.

This allowed users to add external Skype for Business contacts in other companies, as well as standard Skype users.

This experience was perfect for users that had contacts that were customers, suppliers or any other form of external party.

From your Skype for Business interface, you have access to your internal contacts, external contacts and could group according to your personal preference or most frequently messaged contacts.

Important: federation and guest access are different scenarios. Federation allows chats with external tenants and shares presence information. Guest access requires switching to your secondary tenant (tenant you are a guest on) to access files and participate in team collaboration activities.

One to one federation in Microsoft Teams

Good news!

Enabling federation in Microsoft Teams is just as easy as it was in Skype for Business.

In the Microsoft Teams admin center, head to Org-wide settings, then click on External access.

By default, your tenant should be set to On.

Just toggle the button if not.

As you can see above, there are two options for external access.

The first allows Teams users to communicate with Skype for Business and Teams users.

The second allows Skype for Business users to communicate with Skype users. For clarity, that’s consumer-grade Skype.

You may also like: Microsoft Teams Chat With External Users

Community feeling around Microsoft Teams guest access

There have been various grumbles about switching between Microsoft Teams tenants in the Microsoft community.

Darrell-as-a-Service commented on the lack of simplicity in guest mode in his blog post Tenant switching between accounts ain’t fun:

“I find myself wondering when people will read and respond to my message.”

Darrell’s suggestion echoes most of the Microsoft community. “We want to log into our tenant and concurrently be connected to the teams where we are guests.”

Microsoft Teams and Skype for Business expert, Tom Arbuthnot, suggested that, by now, we really should be able to be in multiple Teams accounts at the same time, without switching between Microsoft Teams accounts.

“I work with a lot of customers, so am guests on their tenants. I cheat and run a chrome web app for each of the guest tenants, so I can be signed into multiple tenants at the same time.

Unknown users in Microsoft Teams

Zev Yanovich also recently reported an issue when adding new external members to a team. Email addresses are being converted to “Unknown”.

Another Teams forum member, Christine Stack posted in reply that she is having a similar issue:

“If I go to Outlook to add them to the Office 365 group they show that they are added in with their correct names. I also used the Teams & Skype admin center to check to on them but they are not listed there as users, neither is my gmail account which is functioning as a guest in Teams but my Hotmail account is listed there as a guest Teams user.”

Since posting, Christine has confirmed that her issue has been remedied, but wasn’t entirely sure what the solution was.

You may also like: How to use Microsoft Teams with Cisco Webex Teams

Most heavily requested Teams feature

The Microsoft tech community forum has been asking for this since 2016.

Whilst Microsoft Teams is set to have feature parity with Skype for Business, the heavy guest users are left feeling unproductive. Microsoft’s comment on this subject back in August 2018 was:

“This is still on the backlog. It is taking a fair amount of investigation to determine the best solution to the request”.

The lack of clarity over guest access even sees the query of “Can I add guests to my team? If so, how?” make the top 10 Microsoft Teams questions during the Microsoft Ignite tour.

Aya Tange, Product Marketing Manager at Microsoft, shares the top 10 and the answer to how to setup guest access on the Microsoft blog.

You may also like: Skype for Business to Microsoft Teams Auto-Upgrades: FAQ

Do I Need An Account To Use Microsoft Teams

Initial workaround from Microsoft

Microsoft originally provided a guide to guest access. This demonstrates what you can and can’t do via Microsoft Teams guest mode.

Furthermore, Microsoft has also published a matrix comparing features between external access and guest access in Microsoft Teams.

As small businesses start to receive emails alerting them to an auto-upgrade from Skype for Business to Microsoft Teams, these guides will become more and more important to set expectations within your business.

Guest access in other apps

Cisco Webex Teams also offers guest access for external users.

When it comes to switching between Webex Teams tenants, Lorrisa Horton made a comment in the Cisco blog regarding the experience.

“We’ve built the solution in a way that surfaces all your spaces within a single interface. It’s simple to get anyone into your Webex Teams spaces. “

In Slack, you can add external users to either single-channel access or multi-channel access, stipulating which channels they have access to.

Do I Need An Account To Use Microsoft Teams Video Conference

For this functionality to be enabled, you need to be paying for the standard Slack subscription.

Slack guest access is restricted, details are laid out on the Slack help area.

Making the most of guest access

Once you’ve decided to turn on guest access and make the most of it, you still have to consider your users in other messaging apps like Slack or Cisco Webex Teams.

Do I Need An Account To Use Microsoft Teams Effectively

Guest access, whilst not perfect, solves the problem of messaging external contacts that have Microsoft Teams.

But, you are still in the predicament of messaging colleagues and external users that use Slack and Webex Teams.

This leaves you with X Microsoft Teams accounts. You then have however many Slack channels and Webex spaces still need to communicate with.

Rather than solving one problem but adding another app into your daily work schedule, there is a solution.

When you need to use more than just Microsoft Teams inside and outside your organization, Mio can provide messaging interoperability by connecting the platforms you use to communicate and collaborate.

You may also like: Upgrading to Microsoft Teams, but also have Slack users?

Demo Mio

Mio is simple to set up:

• Sync all chat apps your team’s users by creating your Mio Hub
• Add all teams, spaces & channels
• Team members in your Mio Hub can immediately chat in DMs or groups with members on other platforms
• File sharing, threaded messages, reactions and the ability to edit and delete messages are all supported
• New channels or spaces sync in the primary chat platform everyone prefers to use

We are here to discuss your options. To learn how Mio can sync multiple messaging platforms, check out our video.

Do I Need An Account To Use Microsoft Teams 101

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